Skip to main content

Refunds

Refunds in PayLater

In cases of defective and unfulfilled items, change of mind, duplicated payment, or other reasons, Xendit supports the refund of a PayLater transaction! Xendit will send a callback upon successful refunds. The convenience of Refund API can be implemented inside your store, or even in your operational dashboard. Implement Refund API for PayLater here.

A refund will cancel the “succeeded” transaction your end-customer has made, returning their credit limit to their balance in the PayLater provider. Below is the flow for PayLater Refunds:

PayLater Refunds Flow

Refund Rules and Limitations

ValueKredivoAkulakuIndodanaUangMeBilleaseCashalo
Refund APIAvailable for transactions created using Paylater API (/paylater)Available for transactions created using Paylater API (/paylater)Available for transactions created using Paylater API (/paylater )Contact Xendit CS to do refundContact Xendit CS to do refundDoes not support refund
Refund capabilityPartial and full refundsPartial and full refundsPartial and full refundsPartial and full refundsFull refundDoes not support refund
Settlement to end userReal-timeReal-timeReal-timeNeed to wait for UangMe's confirmation (2 business days)Real-timeDoes not support refund
Refund cut-off time14 daysN/A
Akulaku will honor refund as long as Merchant approved end-user’s request
30 daysN/A
Uangme will honor refund as long as Merchant approved end-user’s request
N/A
Billease will honor refund as long as Merchant approved end-user’s request
Does not support refund
MDR charged for refundN/A
We will return the MDR to your balance if you do a refund
N/A
We will return the MDR to your balance if you do a refund
N/A
We will return the MDR to your balance if you do a refund
N/A
We will return the MDR to your balance if you do a refund
N/A
We will return the MDR to your balance if you do a refund
Does not support refund