Verifying your account

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Xendit has an obligation to verify that all businesses that we provide services to are operating within legal and regulatory frameworks, and to ensure compliance with our internal policies. This process is fundamental to maintaining a secure and trustworthy financial ecosystem. To fulfill these responsibilities, Xendit requires all prospective merchants to undergo a verification process.

Business Documents

You can find more detailed information on each country’s specific document requirements here:

Indonesia

Philippines

Malaysia

Thailand

Vietnam

Hong Kong

Singapore and all other countries of incorporation

Authorized Representative

For every business engaging Xendit’s services, we will require information on the authorized representative establishing the account. This ensures that the individual submitting the business's information and accepting the terms of service is duly appointed and authorized by the registered business entity. More details can be found here:

Authorized Representative Requirements