Overview

Your Xendit balance provides a complete overview of your account funds, encompassing available funds in different currencies. Within each currency balance, you can view all activities encompassing pending transactions, and your total balance. It's where you can manage your funds, with options to top up your account and withdraw as needed. You can also access your balance history to track your transactions.

Balance Settlement

There are two scenarios for balance settlement after accepting payments with Xendit:

Matching Currencies: If your payment currency and your default balance currency are the same, funds will settle into your account without any conversion.
Differing Currencies: If your payment currency differs from your default balance currency, Xendit automatically converts all funds from payments into the default currency of your account.

Depending on your country of incorporation, you can add balances in other currencies to reduce the need for currency conversions. When you open a specific currency balance, payments with a matching presentment currency will no longer be converted into your default currency; instead, they will settle directly into that specific currency balance.

For example, if you are a Xendit user in Singapore with only a USD balance open, all payments with a different presentment currency (e.g., IDR, PHP) will be automatically converted and settled into that USD balance. Once you add an IDR balance, any future IDR payments will automatically settle into that IDR balance without conversion.

Adding Balances in Other Currencies

Multi-currency Balance Eligibility
If your business is based in Singapore and Hong Kong, you can add balances in other currencies

To add a balance, select Open New Balance button in your balance page.

After a currency balance is added, all payments with a matching presentment currency will settle into that balance going forward.

For example, if you are a Xendit user in Singapore with only a USD balance open, all payments with a different presentment currency (eg IDR, PHP) will be automatically converted and settled into that USD balance. When you add a IDR balance, any future IDR payments will automatically settle into the IDR balance without conversion.

Upon adding a balance, you can also use it for the same purposes as your existing balances:

Country	Default Balance	Currencies available to add
Singapore	SGD	USD
Hong Kong	HKD	USD
Philippines	PHP	USD

Your Balance

After selecting one of your balance currencies, you will see the following information:

Available Balance: The amount of funds available in a balance to be used for withdrawals or payouts. You can click “See Details” to view:

Pending Incoming: The sum of incoming transactions that are still pending. These are typically payments which have not settled yet.
Pending Outgoing: The sum of outgoing transactions that are still being processed. This includes e.g. payouts or withdrawals which were initiated but not yet completed
Total Balance: The sum of funds you have which are available and which are pending outgoing.

Balance History: A table containing every balance movement.

Settled Transactions: Transactions that have settled into your cash balance
Pending Transactions: Transactions that are still being processed and have not settled into your cash balance

Balance History

You can track fund movements to / from your balance using the Balance History section. You can check your history from up to 92 days ago. If you’d like to view older transactions, you can do so by exporting your Balance Report (add link).

All completed transactions are recorded here, including:

Settled payments
Completed top-ups
Completed payouts
Completed withdrawals

Any transactions that are still pending (eg payments that have not settled, or pending payouts) are recorded in the Pending tab.

Fees and Taxes

Transaction fees and any applicable taxes (eg Value-Added Tax) are also recorded in the Balance History after they have been applied.