You can withdraw your funds from your Xendit balance to the bank accounts that you’ve added to Xendit. There are 2 main ways that you can withdraw:
Manual withdrawals: Make withdrawals from your Balance page
Auto-Withdrawals: Schedule recurring withdrawals to automate the process
Processing times for withdrawals will vary based on your chosen method, when the request is made, and the information you provide.
How to make manual withdrawals
Local withdrawals
From the Balance page, trigger a Withdrawal and select “Local Withdrawal”. Enter the withdrawal amount, select a registered withdrawal account, enter your PIN then submit the request.
Go to your Balance page
Click Withdraw
Select Local Withdrawal
Enter the amount you want to withdraw
Choose which bank account to send the funds to
Enter your PIN
Click Submit
Cross-border withdrawals
Go to your Balance page
Click Withdraw
Select Cross-border Withdrawal
Choose which bank account to send the funds to
Enter the amount you want to withdraw (you'll see the exchange rate and the amount you’ll receive in your bank account)
If necessary, upload the underlying document*
Confirm your withdrawal details
Click Submit
*Each cross-border withdrawal requires an underlying document for regulatory and partner compliance. A template is provided on the withdrawal form (click Download template) which you can use to fill in your information.
Transfer fees are applicable for cross-border withdrawals. See here for details on fees.
Tracking withdrawals
This feature is not available for Global Accounts.
You can set up automated notifications of completed withdrawals from the Dashboard under Withdrawal Settings. Add up to 10 email addresses as recipients who will receive emails notifying them of completed withdrawals. This applies to both manual and Auto-Withdrawals.
You can also check the status of individual withdrawal transactions from the Balance tab. Use the Balance History tab and filter out Withdrawal transactions within the right duration. If the withdrawal shows up, it’s completed. Otherwise, repeat the same process on the Pending tab to locate the pending withdrawal.
Limits & Processing Times
Please refer to the table below for the corridors, fees and processing times for withdrawals. You may use the dropdown to filter the information by recipient currency.
Maximum amount limits
There are maximum amount limits for withdrawals to several destination banks in the Philippines, Thailand and Malaysia. Please refer to the table below for the list of limits. You may click through the tabs to filter the information by recipient bank country.