PromptPay

  • Updated on Oct 22, 2026
  • Published on Aug 1, 2025
  • 1 minute(s) read
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QR code payments in Thailand uses QR PromptPay, a Thailand QR code standard developed by BOT (Bank of Thailand).

Features & Requirements

Channel Code

PROMPTPAY

Display Name

PromptPay

Currency

THB

Country

TH

Type

QR CODE

Min Amount

1

Max Amount

700,000.00

User Approval Flow

PRESENT TO CUSTOMER

Reusable Payment Code

✓

Save

-

Merchant Initiated Transaction

-

Auth & Capture

-

Partial Capture

-

Desktop Support

-

Mobile Support

-

Custom Payment Code

-

Display Merchant Name

MERCHANT

Customize Display Name

-

Set Expiry

✓

Payment Request Expiry (hours)

-

Payment Token Validity (years)

-

Payment Processing Time (hours)

INSTANT

Settlement Time

T+1 BUSINESS DAYS

Installments

-

Refund

-

Partial Refund

-

Multiple Partial Refund

-

Refund Validity (days)

30

Payment Link

✓

Fund Flow

AGGREGATOR

Payment flow


  1. On the checkout page, select QR PromptPay as your payment method

  2. Screenshot the QR code that appears on your screen

  3. Open your mobile banking or e-wallet app, then select from Gallery

  4. Choose the screenshot that you’ve made containing the QR Code

  5. Make sure the payment amount and merchant is correct

  6. Confirm payment

Refund Capabilities

The refund process is limited to the following issuers:

List of Issuers Supported for Refund

  • BANGKOK BANK

  • KASIKORNBANK

  • KRUNG THAI BANK

  • TMB BANK

  • SIAM COMMERCIAL BANK

  • BANK OF AYUDHYA

  • KIATNAKIN BANK

  • CIMB THAI BANK

  • TISCO BANK

  • THANACHART BANK

  • UNITED OVERSEAS BANK (THAI)

  • ISLAMIC BANK OF THAILAND

  • GOVERNMENT SAVING BANK

  • JP MORGAN CHASE BANK

  • SUMITOMO MITSUI BANKING CORPORATION

  • CITIBANK (THAI)

  • DEUTSCHE BANK

  • THE ROYAL BANK OF SCOTLAND

  • BNP PARIBAS BANK

  • THE THAI CREDIT RETAIL BANK

  • BANK OF THAILAND

  • BANK FOR AGRICULTURE AND AGRICULTURAL COOPERATIVES

  • MIZUHO CORPORATE BANK LIMITED

  • MEGA INTERNATIONAL COMMERCIAL BANK

  • LAND AND HOUSES BANK

  • STANDARD CHARTERED BANK (THAI)

  • ICBC THAI COMMERCIAL BANK

  • BANK OF AMERICA

  • GOVERNMENT HOUSING BANK

  • HONG KONG & SHANGHAI CORPORATION LIMITED

  • BANK OF CHINA (THAI)

  • ANZ BANK (THAI)

  • Partial refund is eligible after 11PM GMT+7 on the same day for transaction before 11PM. Transaction created afterwards will be eligible after 11PM GMT+7 on the next day

  • For refund performed outside of the supported list, it will return REFUND_NOT_SUPPORTED