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Account Activation and Document Requirements

Activate Your Account

To start transacting live, you will need to activate your account. Follow these 3 simple steps to activate your account:

  1. Go to the Get Started section in your Xendit home page
  2. Complete all the steps one-by-one from Explore Xendit to Documents
  3. Wait 1-3 business days and we will email you once your account has been activated*

Note:

  • If you are an individual in a low risk industry from Indonesia, you will get an instant activation with certain limitations.

Document Requirements

For Indonesian Business πŸ‡²πŸ‡¨

Legal DocsIndividualBusiness Entity/Sole ProprietorshipFoundationRequirement Details
Owner/Director’s ID Card
Can be substituted by Passport for PT, CV, and PMA
βœ…βœ…βœ…Full name in ID Card should match the authorized person name
Owner’s Selfie Pictureβœ…βŒβŒThe face in the selfie picture should match the face in the Owner’s ID Card
Owner/Director’s Tax ID Card (NPWP)βŒβœ…βœ…Full name in Tax ID card should match the authorized person name

This requirement is optional for individual business
Promotional Material/Online store (e.g website, social media)βœ…βœ…βœ…1. Should be live and accessible
2. Should match the nature of your business industry category
3. Should have catalogs of products that are available to purchase via checkout flow

Visit this link for more detailed guide

If you don’t have any website yet, you can use our Storefront product to build your first lightweight website with Xendit
Business Identification Number (NIB)*βŒβœ…βœ…Business name in NIB should match your registered legal business name in Xendit
Deed of Establishment (Akta Pendirian Perusahaan)
Can be substituted by Sole Proprietorship Establishment Statement (Pernyataan Pendirian Perseroan Perorangan)
βŒβœ…βœ…1. Legal business name in the document should match the legal business name in Xendit
2. Registered authorized person should be listed as the Director
3. Issuing date should match the issuing date of Ministerial Ratification
All Deed of Change documents (Akta Perubahan Perusahaan)βŒβœ…βœ…1. Legal business name in the document should match the legal business name in Xendit
2. Registered authorized person should be listed as the Director
3. Issuing date should match the issuing date of Ministerial Ratification
Ministerial Ratification (SK Menkeh)
Can be substituted by Sole Proprietorship Registration Certificate (Sertifikat Pendaftaran Pendirian Perseroan Perorangan)
βŒβœ…βœ…1. Legal business name in the document should match the legal business name in Xendit
2. Issuing date should match the issuing date of Deed of Latest Change
Foundation License (TDY)βŒβŒβœ…1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)
Other business-specific license**βŒβœ…βœ…1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)

*Β Can be replaced by TDP and SIUP

**Β Will be asked depending on your business (i.e if you create and sell your own beauty products, you will need to have a BPOM license)

For Philippines Business πŸ‡΅πŸ‡­

Legal DocsIndividualSole ProprietorshipPartnershipCorporationRequirement Details
1 Primary ID or 2 Secondary IDs (Government Issued)*βœ…βœ…βœ…βœ…Full name in ID Card should be the same with authorized person name and not expired
Tax Identification Numberβœ…βœ…βœ…βœ…The name in the TIN should match the individual name/business name/corporation name
Promotional Material/Online store (e.g website, social media)βœ…βœ…βœ…βœ…1. Should be live and accessible
2. Should match the nature of your business industry category
3. Should have catalogs of products that are available to purchase via checkout flow

Visit this link for more detailed guide

If you don’t have any website yet, you can use our Storefront product to build your first lightweight website with Xendit
Bank Book
Only required for high-risk industry
βœ…βœ…βœ…βœ…The name in the bank book should match the individual name/business name/corporation name
DTI Registration DocumentβŒβœ…βŒβŒ1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)
SEC Registration CertificateβŒβŒβœ…βœ…1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)
Notarized Partner's CertificateβŒβŒβœ…βŒAt least one Managing Partner's name should match the Authorized Person name
Articles of PartnershipβŒβŒβœ…βŒ1. Legal business name in the document should match the legal business name in Xendit
2. Primary purpose of business should match your selected industry sector in Xendit
Notarized Secretary's CertificateβŒβŒβœ…βœ…1. Corp Sec name should match the Corp Sec name in GIS
2. Authorized Person submitted to Xendit is listed as the authorized person in the certificate
Articles of IncorporationβŒβŒβŒβœ…1. Legal business name in the document should match the legal business name in Xendit
2. Primary purpose of business should match your selected industry sector in Xendit
Most Recent General Information Sheet (GIS)βŒβŒβŒβœ…1. Legal business name in the document should match the legal business name in Xendit
2. Business address should match the business address in the Articles of Incorporation

*Β List of Accepted Government Issued ID

  1. Primary ID
    • Passport
    • Driver's License
    • SSS/GSIS
    • PRC
    • Postal ID
    • Voter's ID
    • UMID
    • ACR/Immigrant COR
    • PhilSys
  2. Secondary ID
    • AFP ID
    • PNP ID
    • BPF ID
    • PWD ID
    • DSWD Certification
    • GSIS e-Card
    • OFW ID
    • Police Clearance
    • Seaman's Book

For Foreign Business Operating in Indonesia πŸ‡²πŸ‡¨

info

Only Business Entity is allowed to be onboarded as Foreign Business in Indonesia

Legal DocsRequirement Details
Owner/Director’s PassportFull name in Passport should match the authorized person name
Owner/Director’s Tax ID Card NumberFull name in Tax ID Card should match the authorized person name
Promotional Material/Online store (e.g website, social media)1. Should be live and accessible
2. Should match the nature of your business industry category
3. Should have catalogs of products that are available to purchase via checkout flow

Visit this link for more detailed guide

If you don’t have any website yet, you can use our Storefront product to build your first lightweight website with Xendit
Business Tax ID CardFull name in Tax ID Card should match the business name
Corporate Registry DocumentationBusiness name in Corporate Registry Document should match the submitted business name in Xendit
Business Incorporation NumberBusiness name in Business Incorporation Number should match the submitted business name in Xendit
Company Deed of Establishment1. Legal business name in the document should match the legal business name in Xendit
2. Registered authorized person should be listed as the Director
Shareholder Information Document1. Legal business name in the document should match the legal business name in Xendit
2. Registered authorized person should be listed as the shareholder
Business License Document (issued by Home Country)1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)
Other business-specific license*1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)

*Β Will be asked depending on your business (i.e if you create and sell your own beauty products, you will need to have a BPOM license)

For Foreign Business Operating in Philippines πŸ‡΅πŸ‡­

info

Only Business Entity is allowed to be onboarded as Foreign Business in Philippines

Non SEC-Registered Foreign Business

Legal DocsRequirement Details
Business Registration NumberFull name in Business Registration should match the business name
Business Tax ID Card NumberFull name in Tax ID Card should match the business name
Promotional Material/Online store (e.g website, social media)1. Should be live and accessible
2. Should match the nature of your business industry category
3. Should have catalogs of products that are available to purchase via checkout flow

Visit this link for more detailed guide

If you don’t have any website yet, you can use our Storefront product to build your first lightweight website with Xendit
Bank Book Scan/Mobile Banking ScreenshotBank account name should match the business name
Proof of registration in the country of incorporation1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)
Passport or Alien Certificate of Registration of Authorized SignatoryAuthorized name in the document should match the authorized person's name
Memorandum of Association or Constitution1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)
Document that certifies that authorized signatory has been authorized by corporation to open account with Xendit1. Authorized person's name in the document should match the authorized person's name in Xendit
2. Document should be active (not expired)
Document that list current directors, officers, stockholders, and ultimate beneficial owners1. Legal business name in the document should match the legal business name in Xendit
Document should be active (not expired)
Other business-specific license*1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)

*Β Will be asked depending on your business (i.e if you create and sell your own beauty products, you will need to have a specific license from the government)

SEC-Registered Foreign Business

Legal DocsRequirement Details
Business Registration NumberFull name in Business Registration should match the business name
Business Tax ID Card NumberFull name in Tax ID Card should match the business name
Promotional Material/Online store (e.g website, social media)1. Should be live and accessible
2. Should match the nature of your business industry category
3. Should have catalogs of products that are available to purchase via checkout flow

Visit this link for more detailed guide

If you don’t have any website yet, you can use our Storefront product to build your first lightweight website with Xendit
Bank Book Scan/Mobile Banking ScreenshotBank account name should match the business name
Business License Document1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)
Passport or Alien Certificate of Registration of Authorized SignatoryAuthorized name in the document should match the authorized person's name
SEC Registration certificate1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)
Articles of Incorporation1. Legal business name in the document should match the legal business name in Xendit
2. Primary purpose of business should match your selected industry sector in Xendit
BIR 23031. Legal business name in the document should match the legal business name in Xendit
Document should be active (not expired)
Notarized Secretary's Certificate1. Corp Sec name should match the Corp Sec name in GIS
2. Authorized Person submitted to Xendit is listed as the authorized person in the certificate
Articles of Incorporation1. Legal business name in the document should match the legal business name in Xendit
2. Primary purpose of business should match your selected industry sector in Xendit
Most Recent General Information Sheet (GIS)1. Legal business name in the document should match the legal business name in Xendit
2. Business address should match the business address in the Articles of Incorporation
Other business-specific license*1. Legal business name in the document should match the legal business name in Xendit
2. Document should be active (not expired)

*Β Will be asked depending on your business (i.e if you create and sell your own beauty products, you will need to have a specific license from the government)

Restricted Business Category

Check the information below to see if your business category is allowed to be onboarded and use Xendit products:

Features and Products Availability

There are certain limitations on features and products when you activate your account using Instant Activation flow. However, these limitations will be lifted once we have finished assessing your business due diligence (BDD) that may take up to 3-5 business days (starting from when your account is Live).

Features and ProductsAvailable ImmediatelyAvailable after passing BDD
Accessing dashboard in Live modeβœ…βœ…
Activate additional payment channelsβŒβœ…
Create Money In APIβœ…βœ…
Create Money Out APIβŒβœ…
Accepting payments via Invoice*βœ…βœ…
Accepting payments via API*βœ…βœ…
Sending money via DisbursementβŒβœ…
Sending money via APIβŒβœ…
Sending money via PayoutsβŒβœ…
Setting up integration with third-party platform (WooCommerce, Shopify, etc)βœ…βœ…
Balance top-upβœ…βœ…
Balance withdrawalβŒβœ…

*only available using channel BNI VA, BRI VA, Mandiri VA, Permata VA, and BSS VA

Money Holding Rules

If we found that your account failed to pass business due diligence after being instantly activated, we will suspend your account and hold your available balance. We allow you to request balance retrieval based on the following rules:

  • If your account balance is below IDR 10,000,000 or equivalent, we will release the balance immediately after 15 days and if we receive no complaints/allegations about fraudulent activities in your account;
  • If your account balance is between IDR 10,000,000,- to IDR 50,000,000,- or equivalent, Xendit will release the funds after 30 days and if we receive no complaints/allegations about fraudulent activities in your account;
  • If your account balance is between IDR 50,000,000,- to IDR 100,000,000,- or equivalent, Xendit will release the funds after 60 days and if we receive no complaints/allegations about fraudulent activities in your account;
  • If your account balance is above IDR 100,000,000,- or equivalent, Xendit will release the funds after 90 days and if we receive no complaints/allegations about fraudulent activities in your account.

Once your account has passed the money holding period and we receive no complaints/allegations about fraudulent activities in your account, we will send you an email notifying you that your balance is ready to be disbursed to your bank account. Please reply to the email that we sent with all the details we need to transfer your balance and your request will be processed in approximately 3 working days (starting from when we have received all the bank account information).

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