Introduction

Welcome to Xendit! We are very excited to welcome you here. To ease your process of getting started, we have prepared this page to help you navigate around many different things you may want to know when starting with Xendit.

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Xendit is available in Indonesia 🇲🇨  and Philippines 🇵🇭

Find Your Ideal Xendit Use Cases!

Use Cases	How Xendit Helps	Integration Type Options	Product Fit
Social Seller (Facebook seller, Instagram seller)	Help you to accept payment from multiple channels using shareable Xendit checkout link	- Dashboard Operation - Checkout Payment Link	Payment Link
Non-Profit Organization (Donation, Subscriptions Payment)	1. Help you to collect the fund from multiple payment within 1 persistent payment link with closed or open amount. Suitable for the use case of donation and on demand payment 2. Helps you to create one subscriptions billing to auto charge your payer according to your preferred recurring billing cycle	- Dashboard Operation - Checkout Payment Link - API Integration	1. Multiple Payment Link 2. Subscriptions Payment
E-commerce & Retail	1. Help you to accept payment from multiple channels without changing your tailored checkout experience 2. Connect your e-commerce platform to Xendit using plug and play plugin	- API Integration - Third-party Platform (Shopify, WooCommerce, Wix, Ecwid, Sirclo, Magento, etc.)	xenPayment
SaaS	1. Help you to accept payment from multiple channels without changing your tailored checkout experience 2. Help you to create one recurring billing to auto charge your payer according to your preferred recurring billing cycle 3. Enable your customer to accept payments within your platform	API Integration	1. xenPayment 2. Subscriptions Payment 3. xenPlatform
Platforms	1. Enable your customer to accept payments within your platform 2. Help you transfer money/balance to your customer within your platform 3. Help you to send money to your end users bank accounts (up to 140+ destination bank and e-wallets supported)	API Integration	1. xenPlatform 2. xenDisburse
Payroll and HR Platform	1. Help you to send money to your end users bank accounts (up to 140+ destination bank and e-wallets supported) 2. Help you to send money to up to 10,000 destination bank accounts through one Excel sheet upload	- API Integration - Dashboard Operation	1. xenDisburse 2. xenBatch
Educational Institution & Edutech Platform	1. Help you to accept the tuition fee from students without having to do manual reconciliation 2. Help you to create an automated charge subscriptions billing for the tuition fee of your students according to the preferred recurring billing cycle 3. Enable your branch school to accept payments within your platform	- Dashboard Operation - API Integration	1. xenPayment 2. Subscriptions Payment 3. xenPlatform
Micro e-commerce Seller	Help you to accept payment from multiple payment channels using Xendit checkout payment link that is shareable through WhatsApp, SMS, email, social media and etc *Applicable for seller from micro e-commerce platform such as marketplace, tokko.io, toko.ly, Sakoo.id, etc	- Dashboard Operation - Checkout Payment Link	Payment Link
Insurance	1. Help you to accept regular payment from multiple payment channel 2. Help you to create a recurring billing to auto charge your customer in preferred cycle 3. Help you to send money for claims to your end user's bank accounts to single or up to 10,000 destination bank accounts through an excel sheet upload 4. Connect your business platform to Xendit using plug and play plugin	- Dashboard Operation - API Integration - Third-party Platform (Shopify, WooCommerce, Wix, Ecwid, Sirclo, Magento, etc.)	1. xenPayment 2. xenDisburse 3. xenBatch
Travel & Tourism	1. Help you to accept payment from multiple channels without changing your tailored checkout experience and ease the booking experience in end user 2. Help you to send money to your end users bank accounts (up to 140+ destination bank and e-wallets supported) or through an excel sheet upload 3. Enable your branch business (hotel, vila, etc) to accept payments within your platform 4. Connect your business platform to Xendit using plug and play plugin	- Dashboard Operation - API Integration - Third-party Platform (Shopify, WooCommerce, Wix, Ecwid, Sirclo, Magento, etc.)	1. xenPayment 2. xenDisburse 3. xenBatch 4. xenPlatform
Entertainment (movie, event, etc)	1. Help you to accept payment from multiple payment channels such as QR Code, e-wallet, paylater, etc 2. Help your customer to have a seamless yet simple checkout experience using a shareable Xendit checkout payment link	- Dashboard Operation - Checkout Payment Link - API Integration	1. xenPayment 2. Payment Link
Logistic	1. Help you to accept payment from multiple payment channels using shareable Xendit checkout payment link or through your tailored checkout experience 2. Connect your business platform to Xendit using plug and play plugin	- API Integration - Third-party Platform (Shopify, WooCommerce, Wix, Ecwid, Sirclo, Magento, etc.)	1. xenPayment 2. Payment Link

Other Use Case & Partnership

If you have another use cases, want to build a partnership with Xendit, or want to speak directly to our sales team to understand more about what Xendit product is best for your business, feel free to reach us out through the channels available here

Restricted Business Category

Xendit has restricted business categories to be onboarded and use the product. As the payment gateway, Xendit should comply with the local regulation in each region to provide a secure, convenience, and trusted platform for merchants. Check the information below to see whether your business category is listed here:

• For Indonesia 🇲🇨: Point no 11 in ID Terms and Condition
• For Philippines 🇵🇭: Point no 10 in PH Terms and Condition

Xendit Products

Xendit can help you accept payments from the various channel across Indonesia & Philippines. For more detail about channel availability in each country of operation please refer to the section here

Standard Pricing

Xendit is a transparent payment gateway provider without any hidden cost. For further information about the fee rate, please find the detail here. In order to simulate the product fee and the VAT calculation, experience directly Xendit calculator feature here.

Frequently Asked Questions

No	Questions	Answer
1	For PH: To confirm the fees charged for a specific period (i.e., month), what would be my basis of computation?	For Direct Billing : Merchants can refer to the Balance History Tab in their Dashboard to download Date ranges relative to the period they want to confirm or record. We recommend that you create a pivot table considering these items: Line Type, Amount For Indirect Billing : Merchants can refer to the Billing Statement provided to them
2	For PH : How to withhold from Xendit fees?	For Direct Billing : Merchants can compute the withholding tax based on the fees captured in FAQ 10 and multiply it to the applicable withholding tax rate. Typically it is 2% with ATC either WC120 or WC160. Provide to our Customer Success team via help@xendit.ph. the 2307 with the following details: Company Name: Xendit Philippines Inc. Address Ignition Venture Studio North Penthouse Marajo Tower 312, 26th St. Cor. 4th Ave. Bonifacio Global City, Fort Bonifacio, Taguig City 1634. TIN: 010- 429-507-000
3	For PH: When will the official receipt be available?	Usually, official receipts (ORs) will be processed within the 3rd week of the following month (i.e., OR for January transactions will be available by 3rd week of February). In this regard, we encourage you to send your request and follow-up within that week to our Customer Success team via help@xendit.ph. For Top Withholding Agent who are required to withhold taxes, please provide the 2307 on the 2nd week of the following month when the fee is billed for us to have time to validate.

Note:

• Your questions are not listed in the FAQ? Check the Xendit Help Guide for further information.