Fees & Taxes

Product fees

All products in Xendit have fees that are applied to the processing of those transactions. There are different fee types and fee ranges depending on the product being used. Visit our pricing page to view the complete list of our product pricing

For better visibility on how fees and VAT (value-added tax) are applied in your transaction, check out Xendit calculator feature below:

VAT

Indonesia

Xendit is a PKP company (PKP means that the company is obliged to pay tax to the Government). Therefore, Xendit will send Tax Invoice (Faktur Pajak) for every issued invoice. Tax Invoice is proof that Xendit has charged VAT to Merchants. Merchants do not need to pay the Tax Invoice since it’s already included in the Invoice.

Withholding Tax (PPh 23)

INFO

All Xendit services are subjected to PPh23

Regarding the Invoice Status and Tax Slip (Bukti Potong), to streamline the payment experience for you, going forward, we would like to propose the following flow:

  • Xendit sends the invoice to Merchants
  • Merchants settle the invoice in the FULL amount
  • Merchants pay 2% of PPh 23 to the government. (Please refer to our company information below)
  • Merchants send us scanned copies of tax slips (Bukti Potong) by submitting it through Dashboard
  • Once the original tax slip email is submitted we will proceed to reimburse the 2% Tax To Your Xendit Dashboard within 2-3 working days
  • The invoice will be cleared

Below is our company information to fill in in the tax slip (​Bukti Potong​) :

  • Company name : PT Sinar Digital Terdepan
  • NPWP : 76.527.674.6-064.000
  • Address : Gedung Victoria Lt. 1, Jl. Sultan Hasanuddin, 47-51, Melawai, Kebayoran Baru, Kota Adm. Jakarta Selatan, DKI Jakarta 12160

Philippines 🇵🇭

VAT collected by Xendit

As Xendit is a registered entity, it designates the responsibility of collecting taxes from our customers on us. This means that for every transaction that has a fee applied to the transaction, the taxes will be added on top of the fee amount when the billing amount is settled (which depends on the deduction type of the product).

FAQs

For the Philippines market, what would be the basis of fee computation of periodic billing (i.e., month)?
  • For Direct Billing: Merchants can refer to the Balance History Tab in their Dashboard to download Date ranges relative to the period they want to confirm or record. We recommend that you create a pivot table considering these items: Line Type, Amount
  • For Indirect Billing: Merchants can refer to the Billing Statement provided to them
For the Philippines market, how to withhold from Xendit fees?
  • For Direct Billing: Merchants can compute the withholding tax based on the fees captured in the above FAQ and multiply it by the applicable withholding tax rate. Typically it is 2% with ATC either WC120 or WC160.
  • Provide to our Customer Success team via help@xendit.ph. the 2307 with the following details:
    • Company Name: Xendit Philippines Inc.
    • Address:
      Ignition Venture Studio
      North Penthouse Marajo Tower
      312, 26th St. Cor. 4th Ave.
      Bonifacio Global City, Fort Bonifacio, Taguig City 1634.
      TIN: 010- 429-507-000
For Philippines market, when will the Tax Invoice be available?
  • Processing Schedule: Tax invoices are typically processed by the 10th of the following month (e.g., the March 2025 Tax Invoice will be issued on April 10, 2025)
  • Request and Follow-Up: If your tax invoice has not been published by the 11th of the following month, please kindly send your request and follow up during the processing week at help@xendit.ph.

Please ensure adherence to these timelines for smooth processing.

Last Updated on 2025-04-22