Fees and VAT
Product fees
All products in Xendit have fees that are applied to the processing of those transactions. There are different fee types and fee ranges depending on the product being used. The table below gives the latest standard fees being applied across the products on offer,
| Product | Fee Type | Standard Fee Rate |
|---|---|---|
| Virtual Account - Aggregator | Fixed fee | IDR 4,500 |
| Virtual Account - Switcher | Fixed fee | {...} + IDR 2,000 |
| Disbursements | Fixed fee | IDR 5,000 |
| Retail Outlet | Fixed fee | IDR 5,000 |
| Credit Cards - Aggregator | Fixed fee + Percentage fee | IDR 2,000 + 2.9% |
| Credit Cards - Switcher | Fixed fee + Percentage fee | IDR 2,000 + 2.9% |
| Fraud Detection | Fixed fee | IDR 1,000 |
| Ewallet | Percentage fee | 1.5% |
| Cardless Credit | Percentage fee | 2.3% |
| QRIS | Percentage fee | 0.7% |
| Direct Debit | Percentage fee | 1.9% |
| Name Validator | Fixed fee | IDR 250 |
Note: For Virtual Account - switcher product eg: VA BCA, there will be a separately agreed fee between merchant and bank
Aggregator and Switcher have different fund flow
For more information or to reach Sales, please visit this page
VAT collected by Xendit
As Xendit is registered as a PKP (Pengusaha Kena Pajak) entity, it designates the responsibility of collecting taxes from our customers on us. This means that for every transaction that has a fee applied to the transaction, the taxes will be added on top of the fee amount when the billing amount is settled (which depends on the deduction type of the product).
In Indonesia the value added tax is called PPN (Pajak Pertambahan Nilai) and it is a set rate of 10% on top of the fees incurred to process the transaction. Certain industries are exempted from this PPN rate, and if you are operating in one of those industries please reach out to your AM or our finance department (finance-indonesia@xendit.co) to in order to apply for the tax exemption*
*(Note: Documentation will be required)