Send Payout Notifications

You can automatically send your customers an email receipt once a payout has been successfully sent. To do this, simply add your customer’s email when making an API request or when uploading a Batch Payout file.

Payouts via API: Add up to 3 email addresses in the email_to, email_cc, and email_bcc fields of your request body (refer to our API Reference).

{
   "reference_id": "disb-{{$timestamp}}",
   "amount": 90000,
   "channel_code": "ID_BCA",
   "description":"Reimbursement for shoes",
   "currency": "IDR",
   "channel_properties": {
        "account_holder_name": "Test",
        "account_number": "45698732"
},
    "receipt_notification": {
      "email_to": [
        "user_to@example.com",
        "user_to2@example.com",
        "user_to3@example.com"
      ],
      "email_cc": [
        "user_cc@example.com",
        "user_cc2@example.com"
      ],
      "email_bcc": [
        "user_bcc@example.com"
      ]
    }
  }

Batch Payout via File Upload: Include email addresses in the 'Email,' 'Email CC,' and 'Email BCC' columns of your template.

Payout Identifier

When creating a payout, you can also include a unique identifier (e.g. Order ID, your business name, etc.) in the description field. If your recipient's bank supports it, they'll see this in their transaction history. Otherwise, they’ll see Xendit’s unique identifier (PT Sinar Digital Terdepan or SNR). Note that character limits vary by bank:

Destination bank	Country	Amount	Max. Characters
BCA	Indonesia	Less than IDR 9,999 or more than IDR 50,000,001	30 characters
BCA	Indonesia	IDR 10,000 - IDR 50,000,000	15 characters
BRI	Indonesia	Any amount	29 characters
BNI	Indonesia	Any amount	14 characters
BNI_SYR	Indonesia	Any amount	14 characters
MANDIRI	Indonesia	Any amount	14 characters
PERMATA	Indonesia	Any amount	20 characters
CIMB	Indonesia	IDR 10,000 - IDR 50,000,000	18 characters
MAYBANK	Indonesia	IDR 10,000 - IDR 50,000,000	17 characters
UBP	Philppines	Any amount	50 characters
Other banks	-	IDR 10,000 - IDR 50,000,000	Description may not be supported

Examples of Unique Identifiers on Bank Statements

Here are some examples of what you can include as your payout identifier, which will show up on your recipient’s bank statement.

Bank	Country	Sample of line on bank statement
BCA	Indonesia	TRSF E-BANKING CR 0410/FTSCY/WS95051 1000.00 2NU6g~[Description] SINAR DIGITAL TERD, or SWITCHING CR TRANSFER DR 523 [Description] KPO BSS
BNI	Indonesia	TRANSFER DARI XENDIT One Gate Payment #201910090128466362836245 [Description] 201910090128466362836245 SINAR DIGITAL TERDEPAN
BRI	Indonesia	~3SeQr SNR [Description]
MANDIRI	Indonesia	1260007569477 10/10/2019 10/10/2019 7820 MCM InhouseTrf CS-CS DARI SINAR DIGITAL TERDEPAN [Description] #2PmKJ 0 123
GCash	Philippines	You have received GCash from xendit-fds, or Received GCash from Union Bank of the Philippines and invno:20240527UBPHPHMMXXXG000000000094828
BPI	Philippines	PARTNER Transfer FROM:XENDIT PHILIPPINES INC
BDO	Philippines	00083650008365 9 IBTD 801695801695
SBC	Philippines	ONLINE TRANSFER

Examples of Xendit Identifier on E-Wallet Apps

See below for examples of what shows up on your recipient's e-wallet apps. If supported, the app will display Xendit as the sender and the description you input.

To help your recipient look out for incoming funds, we recommend using our email receipt notifications.

E-Wallets in Indonesia

E-Wallets in The Philippines

Customizing Receipts

Personalize receipts with your business logo, sender email, and custom footer text.

By default, the business logo on your profile will be displayed. If no logo is provided, we’ll use the Xendit logo.

How to Upload Business Logo

Log in to your dashboard
Go to Settings > Edit Profile
Click Upload Business Logo

How to Edit Sender Email and Footer Text

Log in to your dashboard
Go to Settings > Disbursement Notifications
In the Disbursement Email Template or Batch Disbursement Email Template section, you can enter your preferred sender email and footer text

To preview a receipt, send a test disbursement in development mode with your email address in the recipient field. See our testing instructions for API Disbursements and Batch Disbursements.

Downloading Receipts

Easily download payout receipts from your dashboard to share with customers as proof of transfer.

For Indonesian Businesses:
1. Go to Disbursements on your dashboard
2. Click on the completed transaction
3. Scroll down to Payment Receipt, then click the download icon

For Non-Indonesian Businesses:
1. Go to Transactions on your dashboard
2. Click on the completed transaction
3. Scroll down to Payout Receipt and click Send Receipt
4. Enter your customer's email

For Batch Payouts:
1. Go to Batch Payouts > Approved
2. Click on a batch payout
3. Export all or selected receipts.
  - For all: Click Export Receipt > All Completed
  - For selected: Select transactions, then click Export Receipt > Selected
4. A download link (valid for 7 days) will be emailed to you
5. Open the email and click to download your receipt(s)

Last Updated on 2024-06-24

Payout Identifier
- Examples of Unique Identifiers on Bank Statements
- Examples of Xendit Identifier on E-Wallet Apps
Customizing Receipts