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Refund on WooCommerce

Last updated 09/16/2019

Xendit support refund for any transaction that you have on Your WooCommerce store. Xendit supports refund for:

  1. Credit Card Transaction
  2. Non - Credit Card Transaction (Coming Soon)

Refund on Credit Card Transaction

When You are using Xendit Credit Card plugin, we support refund for transaction that use Credit Card with Xendit extension on WooCommerce. Please follow this step by step guide below to refund Your transaction:

  1. Go to your WooCommerce order in WordPress setting and select the order that you want to refund (should be the order that is paid with CC transaction from Xendit)
  2. Click on the refund button
  3. Input refund amount
  4. Click Refund with Xendit
  5. Click OK
  6. Within one minute or less, your order will be refunded automatically both on Xendit and Your WooCommerce Order Dashboard

Refund on Non - Credit Card Transaction

When You are using Xendit Payment Gateway plugin, we support refund for transaction that use Bank Transfer, Alfamart and OVO with Xendit extension on WooCommerce. Please follow this step by step guide below to refund Your transaction:

  1. Go to your WooCommerce order in WordPress setting and select the order that you want to refund
  2. Click on the refund button
  3. Input refund amount and click refund manually
  4. Click OK
  5. You can see a new page on your new tab to refund with Xendit
  6. Choose bank that you want to choose to refund
  7. Input bank account number that you want to disburse to
  8. Input bank account holder name and click Submit
  9. You will be directed to dashboard and will see disbursement detail