Pengembalian Dana
Xendit mendukung pengembalian dana untuk transaksi di toko Magento Anda yang dilakukan menggunakan Kartu Kredit. Pengembalian dana dapat dibagi menjadi:
- Pengembalian dana sepenuhnya
- Pengembalian dana sebagian
Pengembalian Dana Sepenuhnya
Harap ikuti langkah-langkah di bawah ini untuk mengaktifkan pengembalian dana dari transaksi kartu kredit:
- Buka Dasbor Magento Anda > Sales > Order
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-57-1024x522.png&w=1200&q=75)
- Pilih pesanan apa pun yang ingin Anda kembalikan dan klik view
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-58-1024x521.png&w=1200&q=75)
- Klik Invoice
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-59-1024x522.png&w=1200&q=75)
- Klik view pada daftar invoice yang ada
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-60-1024x505.png&w=1200&q=75)
- Klik Credit Memo
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-61-1024x522.png&w=1200&q=75)
- Pada Credit Memo, Anda perlu scroll ke bawah dan Anda akan melihat bagian pengembalian dana di bagian bawah halaman
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-62-1024x518.png&w=1200&q=75)
- Klik refund, dan pesanan Anda akan dikembalikan pada Magento dan Xendit, dan Anda akan melihat halaman ini di bawah
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-63-1024x522.png&w=1200&q=75)
Pengembalian Dana Sebagian
Harap ikuti langkah-langkah di bawah ini untuk mengaktifkan pengembalian dana dari transaksi kartu kredit:
- Buka Dasbor Magento Anda > Sales > Order
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-64-1024x522.png&w=1200&q=75)
- Pilih pesanan apa pun yang ingin Anda kembalikan dan klik view
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-65-1024x521.png&w=1200&q=75)
- Klik Invoice
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-66-1024x522.png&w=1200&q=75)
- Klik view pada daftar invoice yang ada
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-67-1024x505.png&w=1200&q=75)
- Klik Credit Memo
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-68-1024x522.png&w=1200&q=75)
- Pada Credit Memo, Anda perlu scroll ke bawah dan Anda akan melihat bagian pengembalian dana di bagian bawah halaman
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-69-1024x518.png&w=1200&q=75)
- Ubah kuantitas pada barang yang akan dikembalikan ke 0 (jika jumlahnya di bawah 1)
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-70-1024x509.png&w=1200&q=75)
- Klik update qty
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-71-1024x509.png&w=1200&q=75)
- Isi nominal yang sesuai dengan dana yang ingin dikembalikan
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-72-1024x509.png&w=1200&q=75)
- Klik Update Total untuk menyelesaikan total pengembalian dana
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-73-1024x510.png&w=1200&q=75)
- Klik Refund
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-74-1024x508.png&w=1200&q=75)
- Pesanan Anda akan dikembalikan pada Magento dan Xendit, dan Anda akan melihat halaman ini di bawah
![](/_next/image?url=https%3A%2F%2Fstatic.xendit.co%2Fxendit-docs%2Fa9125230-562d-4205-9c43-c427d85f3ee6%2F2021%2F7%2F27%2F33127265-ba0b-45f7-87d5-e39ab9c7248a%2Fwp-content-uploads-2019-10-image-75-1024x522.png&w=1200&q=75)
Last Updated on 2023-05-27