---
title: "Verifying your account"
slug: "verifying-your-account"
updated: 2025-11-20T03:09:21Z
published: 2025-11-20T03:09:21Z
canonical: "docs.xendit.co/verifying-your-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xendit.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Verifying your account

Xendit has an obligation to verify that all businesses that we provide services to are **operating within legal and regulatory frameworks, and to ensure compliance with our internal policies**. This process is fundamental to maintaining a secure and trustworthy financial ecosystem. To fulfill these responsibilities, Xendit requires all prospective merchants to undergo a verification process.

### Business Documents

You can find more detailed information on each country’s specific document requirements here:

[Indonesia](/v1/docs/indonesia-business-documents)

[Philippines](/v1/docs/philippines-business-documents)

[Malaysia](/v1/docs/malaysia-business-documents)

[Thailand](/v1/docs/thailand-business-documents)

[Vietnam](/v1/docs/vietnam-business-documents)

[Hong Kong](/v1/docs/hong-kong-business-documents)

[Singapore and all other countries of incorporation](/v1/docs/singapore-and-others-business-documents)

### Authorized Representative

For every business engaging Xendit’s services, we will require information on the **Authorized Representative** establishing the account. This ensures that the individual submitting the business's information and accepting the terms of service is duly **appointed and authorized** by the registered business entity. More details can be found [here](/v1/docs/authorized-representative-requirements).