The Xendit regional account is automatically available to businesses registered outside of Indonesia, the Philippines, Malaysia, Thailand, and Vietnam.
If your business is registered in any of these countries and you're interested in using the regional account, please contact help@xendit.co for assistance.
A Xendit regional account supports a business with cross-border payments and operations. Whether you're expanding into new markets, paying out to suppliers globally or managing a multi-country platform, this guide provides a clear overview of supported capabilities, corridors, and key operational differences.
Features
The Xendit regional account enables you to manage multi-currency operations through a single dashboard and API key:
Manage and view multiple currency balances on your dashboard
Make payouts to customers, suppliers or other third parties using Xendit's growing global network
Use cases
Use case | Example fund flow |
|---|---|
US business expanding into multiple countries in Southeast Asia |
|
Business opens local operations in multiple countries in Southeast Asia |
|
Bulk payouts to affiliate partners’ bank accounts in Southeast Asia |
|
Supplier and vendor payments in Southeast Asia and the rest of the world |
|
Compare local account vs regional account
This section is only relevant to users who already have an account with Xendit in a single market (e.g., Indonesia, Philippines, etc.).
If you are already an existing Xendit customer, the new Xendit regional account introduces several key differences from your current local account, especially in terms of multi-currency features, cross-border capabilities, and dashboard experience.
Differences in multi-currency features between local account and regional account
Your new Xendit regional account includes immediate access to multi-currency payments and currency management. Here's how it compares to your local account:
Feature | Local Account | Regional Account |
|---|---|---|
Payment acceptance | Single market | Multiple markets and currencies |
Balance available | Single currency | Multi-currency (IDR, PHP, MYR, etc.) |
FX conversions | Not available | Available across multiple currencies |
Payout recipient accounts | Single market and currency | Multiple markets and currencies |
Settlement withdrawals | Multiple markets and currencies | Multiple markets and currencies |
Feature parity between local account and regional account
Some features on your local account are not yet available or are limited on the regional account. The table below outlines the key differences.
If a feature is missing on your dashboard, please contact help@xendit.co.
Onboarding & Home
Section | Local Account | Regional Account |
|---|---|---|
Onboarding | On Par | On Par |
Home and balances | Old homepage with a single balance | New homepage with multi-currency balances, analytics, recent transactions and quick actions |
Channel activations
Section | Local Account | Regional Account |
|---|---|---|
Payment channel availability | Local payment channels only | Multi-country payment channels available |
Limitations | - | ❌ Some channels (e.g. SPP) can’t be activated via dashboard |
Transactions and Reports
Section | Local Account | Regional Account |
|---|---|---|
Transaction history | Single currency only | Multi-currency |
Reports | Single currency reports | Multi-currency reports |
Payment products
Section | Local Account | Regional Account |
|---|---|---|
Supported currencies | Single currency only | Multi-currency |
Supported products | Payments API, Payment Links, Payment Sessions, Plug-ins, Subscriptions | Payments API, Payment Links, Payment Sessions ❌ Plug-ins (limited) ❌ Subscriptions (Q3) |
Payments (Dashboard)
Section | Local Account | Regional Account |
|---|---|---|
Dashboard tabs | Cards, Payment links, EWallets, QR codes, Subscriptions | Payment links, EWallets ❌ Subscriptions (Q3) ❌ Cards (Q4) ❌ Virtual accounts ❌ QR codes |
Refunds | Available for Cards and EWallet from the dashboard | ❌ Not available (Q4) |
Customers (Dashboard)
Section | Local Account | Regional Account |
|---|---|---|
Customer Tab | Available | ❌ Not available |
Payouts products
Section | Local Account | Regional Account |
|---|---|---|
Supported currencies | Single currency only | Multi-currency |
Supported products | Payouts API, Batch payouts, Payout links | Payouts API ❌ Batch payouts ❌ Payout links |
Payouts (dashboard)
Section | Local Account | Regional Account |
|---|---|---|
Supported currencies | Single currency only | Multi-currency |
Available tabs | API Disbursements, Batch Disbursements (single & batch payouts), Payout links, Maker/approver flow | Single payouts only ❌ Batch payouts ❌ Payout links ❌ Maker-approver flow |
Conversions
Section | Local Account | Regional Account |
|---|---|---|
Balance Conversions | ❌ Not available | Available between balances: IDR, PHP, THB, MYR, VND, USD |
Withdrawals
Section | Local Account | Regional Account |
|---|---|---|
Manual withdrawals | IDR, PHP, THB, MYR, VND (local) USD, EUR (cross-border) | IDR, PHP, THB, MYR, VND, USD Cross-border supported (e.g., IDR → MYR) |
Auto-withdrawals | Available | ❌ Not available (Q4) |
XenPlatform
Section | Local Account | Regional Account |
|---|---|---|
Availability | Available | Owned accounts only via APIs. Please contact support ❌ XenPlatform dashboard tab (Q4) ❌ Managed accounts (Q4) |
Developer & Settings
Section | Local Account | Regional Account |
|---|---|---|
Developer - Webhook logs | On Par | On Par |
Settings | Full configuration available | Limited configurations ❌ Sending Money (Default disbursement description, Disbursement email receipt template, Disbursement category & approval, Batch disbursement email receipt template) ❌ Team members (Email recipients) |
Billing
Section | Local Account | Regional Account |
|---|---|---|
Currency | Local currency | USD only |
Invoicing entity | Local Xendit entity | Xendit Payments Singapore |
Limitations | - | ❌ Tiered pricing ❌ Indirect billing ❌ Local pricing billing |