Sending payouts on the Dashboard

Overview

Your regional account allows you to pay globally to external bank accounts on the dashboard. Before sending a payout, check that your business is eligible to make payouts from the currency balance.

The table below sets out information about our payout corridors, settlement time and fees for payouts via the dashboard of the Xendit regional account. You may use the dropdown to filter the information by recipient currency.

Some payout destinations require prior configuration. If you would like to enable a payout destination that is not yet reflected on your dashboard, please contact help@xendit.co.

Creating a payout

There are 2 steps to creating a payout on the dashboard of your Xendit regional account:

1. Create a recipient

2. Create a payout

Creating recipients on the dashboard

You will need to save details about your recipient before you can make a payout. Saved recipients can be re-used for subsequent payouts.

You may use our dashboard form to fill in recipient information.

1. On your Home Page, click Send. You may also click Send by navigating to the balance page of a currency.

2. Click Add New Recipient

3. Enter your recipient’s bank information:

   Field	Description
   Recipient Type	Whether your recipient’s bank account is an individual or a corporate account
   Currency	The currency of your recipient’s bank account

4. The form will dynamically render the required fields for your recipient. You will only need to enter this information once per recipient.

5. Click Save & Next. Your recipient will be saved and can be used for future payouts.

Send money to recipients

After saving your recipient, you may start setting your payout up on the dashboard.

To send global payouts via our Dashboard:

1. Navigate to your Home Page, or your individual Balance page.

2. Click Send.

3. Choose the recipient from the recipient list and click Save & Next. The recipient list is sectioned into two parts:

   1. Recent recipients: Recipients to whom you’ve recently sent funds.

   2. All recipients: All other recipients. Newly added recipients with no recent transaction history will also go here.

4. Enter the amount you want to send. You’ll be quoted a rate for that currency pair, as well as the amount you’ll receive. The rate refreshes after 30 seconds.

   1. If you’re sending a cross border payout with currency conversion, you may specify either the sending amount or the destination amount.

   2. If you’re sending a single currency payout, you may only specify the destination amount.

5. We may require additional information about the nature of your payout depending on where you’re sending funds from, where you’re based, and the amount of funds you’re paying out. Submit the information requested and click Save & Next.

   Information required per payout

   Payout Type	Amount Threshold	Additional Information Required
   Same currency payout	Any amount	None
   Currency conversion payout: IDR → Other currency	≤ IDR 1.6 billion	Source of funds Purpose of funds
   	> IDR 1.6 billion	Source of Funds Purpose of Funds Invoice from Recipient (Document)
   Currency conversion payout: VND → Other currency	Any amount	Source of Funds Purpose of Funds Invoice from Recipient (Document)
   Currency conversion payout: All other currency pairs (e.g. USD → IDR)	Any amount	Source of Funds Purpose of Funds

6. Review your Payout details. Then click Create Payout.

   Exchange rate may update automatically

   If you’re sending a cross border payout with currency conversion, the exchange rate may have been updated automatically with the latest rate. By clicking Create Payout, you are accepting the updated rate.

7. Enter your PIN to confirm the payout. If you’ve not created a PIN before, you’ll be prompted to create a new PIN at this stage.

8. Xendit will process your payout as soon as you’ve completed the payout flow.

9. You may track your payouts in the Transactions page. You may also download our reports to reconcile your payouts.

Feature parity between local account and regional account

This section is only relevant to users who already have an account with Xendit in a single market.

The single payouts feature on the regional account dashboard does not have several features that are present on the dashboard of the local account. Refer to the table below to see what the differences are.

If there is a feature that is unavailable on your dashboard, please contact help@xendit.co.